Turbo tax is designed to make paying taxes harder for the american people. They lobby the government to prevent better direct file opportunities and steal from hard working people. They suck
Product is decent; we use it because it's what's familiar at this point, which requires the least effort. Unfortunately, every year we are closer and closer to using a different platform due to (1) the excessive amount of ads for more expensive TurboTax products throughout filing taxes, (2) the opt-out structure where Intuit tries to constantly collect more data and save more information on you, and (3) the aggressive lobbying that Intuit does to rake in profits from taxes, when the government tries to make filing free for more people.