Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(83,398 Reviews)
Rating breakdown 83,398 reviews
5 Stars
62,421
4 Stars
9,090
3 Stars
3,969
2 Stars
2,473
1 Star
5,445
Customer Reviews for TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
User friendly
on April 5, 2025
Posted by: AC4201
Great experience! Easy to use. Very efficient way to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confusing Language and Issues with PA State Filing
on April 5, 2025
Posted by: WhyDoINeedANickname12345
from PA
Some of the system is phrased for the average person to know what's going on. Other parts are riddled with technical jargon that means nothing to the average person. This would be a stronger--and less stressful--product if all of it were in "normal people" language. There is also something wrong in the way this presents information for PA State Tax Returns. Every year I enter my information and when the state filing is complete I get a screen that says I owe some outlandish amount of money to the state--this year it was something like $3,200. But then a few screens later it said I owed Pennsylvania $88. It did the same thing last year. I uploaded and completed all the information and got a message that I owed the state thousands of dollars. Then, a few steps later, I owed a very small amount of money. Whatever is happening in the system creates a lot of unnecessary stress in an already stressful process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Filing System
on April 5, 2025
Posted by: SScott492
from GA
Turbo tax is Fast and easy to use. I love turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 5, 2025
Posted by: Sonababy
from New York, NY
Turbotax is easy to use and does not need knowledge of complicated tax rules
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job!!
on April 5, 2025
Posted by: jaccinci
Easy to use with guidelines that make the job much less stressful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient and simple
on April 5, 2025
Posted by: RMF22
I always use this service and I reassure people who ask if the fee is worth it that the convenience IS worth it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 5, 2025
Posted by: 51and Awesome
from Chicago
Made it easy for me to complete. They help a lot. 😘
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's ok
on April 5, 2025
Posted by: Keendavid
It's very confusing . Could make it easier to understand.
Written by a customer while visiting turbotax.intuit.com