Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax
on April 15, 2026
Posted by: SheilaY
from New York
I've been using Turbo tax for many years and they have been fine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Misleading Pricing
on April 15, 2026
Posted by: TaxFilingShouldBeFree123
from IL
Misleading pricing and advertising, way too expensive for the service provided.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so great
on April 15, 2026
Posted by: Jchazz5
from Jeffersonville, In
great experience it helped me alot to get through the process.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on April 15, 2026
Posted by: holleysue12
from Tennessee
I have always used turbo tax ever since i was 18 years old. easy to use, easy to understand. highly reccommend!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
FYI
on April 15, 2026
Posted by: Chitchi
from TX
The $40 PLUS $79 threw me; maybe there should be some king of warning. Anyway, thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Version Yet
on April 15, 2026
Posted by: Leowasmycat
from MD
this years TurboTax is the best versiom yet. Clear instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO NAVIGATE
on April 15, 2026
Posted by: TAX DAY 25
from Indiana
I felt that it was easy and helped me through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is lousy
on April 15, 2026
Posted by: K L S
from Pennsylvania
Turbo Tax is lousy. Will not use it again. Extra charges. Not upfront with charges. Gets you in the end. Rip off
Written by a customer while visiting turbotax.intuit.com