Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(83,599 Reviews)
Rating breakdown 83,599 reviews
5 Stars
62,579
4 Stars
9,107
3 Stars
3,979
2 Stars
2,479
1 Star
5,455
Customer Reviews for TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Eh
on April 4, 2025
Posted by: TaxedCitizenZ
Feel like I could pay around the same amount and get more bang for my buck at my local tax place.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
hidden fees
on April 4, 2025
Posted by: irateandmarginal
Tons of hidden fees buried constant badgering and upchatge at every instance (many are not able to optioned out of)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 4, 2025
Posted by: Jaegirl
Easy to use and it’s nice they carry info forward from last years equals less to type
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
still needs help
on April 4, 2025
Posted by: declined 2025
from doesnt matter
difficult to do your taxes when the paperwork you get doesn't have a state value, or left blank. ended upgoing with xx in the box and that worked. too bad there weren't instructions for that step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on April 4, 2025
Posted by: Manny843
Very helpful when it comes to guiding through the process of filing. Making it simple for all to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The tax experience was flawless
on April 4, 2025
Posted by: Sdmp
from Chicago
The tax prep experience was easy and uncomplicated. The suggestion for how to file made the experience stressless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
overpriced for basic
on April 4, 2025
Posted by: choco2gobo
from buford, ga
Too expensive!! I was going to move off turbo tax this year and use Dave Ramsey's new tax filing software (from tax slayer), but got hooked on a 1st time home buyer credit issue (even though I already paid back 100%). So, stayed with turbotax for the history import. Advertised price $55. Charge, after not selecting any upgrades $79 for federal. State (GA) $64. The state is always a "surprise". This needs to stop. Just be up front & honest. I'm left feeling "on the hook". It is ridiculous this would cost more than $50 fed and $35 state for standard/basic options. Y'all's software/service costs more than new top-tier videogames, which is obviously ridiculous.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax the best
on April 4, 2025
Posted by: ddejesus
Really fast and efficient. I would recommend turbo tax.
Written by a customer while visiting turbotax.intuit.com