Turbo Tax is easy to use even if you've never done your taxes before. I highly recommend upgrading to Max or higher because it gives you extra peace of mind. i like the fact that I can chat when I need extra help. Turbo tax gives taxpayers extras, such as live chats for free. I hate doing taxes because it makes me stressed and nervous but they make it easier. The fee for doing the taxes is very reasonable. I recommend any taxpayer at least go to to the website and see if you like it. You can put in all your tax information before you commit to paying the fee