Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
I love Turbo Tax!!
on February 2, 2025
Posted by: AdaRegr1
from Rochester, NY
I love using Turbo Tax! My tax situation changed this year, but the process was still very simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Idiot-proof
on February 2, 2025
Posted by: Anonymous
Love this program. No way to make mistakes. Its kinda like a puzzle
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Deluxe is robbery
on February 2, 2025
Posted by: KVogt
from Kentucky
The turbo tax fees just kept going up every button push. The hidden fees are ridiculous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Works well, but there is room for improvement.
on February 2, 2025
Posted by: wingedpotato
from Seatac, WA
Very effective overall. It saves a lot of time since it can import W2 forms and saves prior year information for quick duplicate entry. Pushy in trying to upsell services. Heat pump tax credits are hidden. I had to do a Google search on how to find it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is easy and reliable.
on February 2, 2025
Posted by: RayB48
It is easy and reliable. Saves time by letting you file taxes at the comfort of your home.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the BEST
on February 2, 2025
Posted by: Rio1130
from Chester, VA
Very helpful! Really walked me thru every step. I truly appreciate it a lot !
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
not free and keeps asking for upgrades
on February 2, 2025
Posted by: turbo maxx
from ca
too many hidden fees not free no more. uhhjkjkjggjhgjghghf
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
STOP ASKING FOR MORE MONEY
on February 2, 2025
Posted by: GI2H
from GEORGIA
i use turbo tax every year and every year it seems like the price goes up or they try and add more add ons to spend more money.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
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