Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Year After Year
on February 2, 2025
Posted by: Nestorini
from Texas
Have been a member ever since I can remember, it has been getting easier year by year to file, every time accurate and with piece of mind. I will continue as long as Turbotax continues with this amazing dedication to making it easy stress-free file experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not helpful, forced updrade
on February 2, 2025
Posted by: RayRayDogg
from Houston Texas
Turbo Tax required me to update to the paid version for my tax situation, then took almost my entire refund with fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
used to be better.
on February 2, 2025
Posted by: beanbandit
turbo tax is confusing and expensive to use. I did not file with them last year and saw that you could do it for free if you didnt last year and they still charged me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
pleased
on February 2, 2025
Posted by: duggt
from chart, tn
had what I needed. easy to use. will use it again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
NO COMMENT
on February 2, 2025
Posted by: ALL USED UP
from Louisiana
I HAVE BEEN WITH TURBOTAX FOR SEVERAL YEARS AND I HAVE NEVER HAD SO MUCH TROUBLE FILING MY RETURNS. IT APPEARS THAT I HAD TO USE THE DELUXE FORM THIS YEAR SO I PAID OVER $88.00 TO FILE. AFTER I MADE THE PAYMENT I FOUND OUT THAT I COULD GET A SERVICE CODE FOR A DISCOUNT BUT I HAD TO USE THE SERVICE CODE BEFORE I PAID. WELL IT WAS A LITTLE LATE TO INFORM ME IF THAT BECAUSE THE SERVICE CODE DID NOT WORK BECAUSE I HAD ALREADY PAID AND COULD NOT CANCEL THAT PAYMENT SO I COULD USE THE SERVICE CODE. I AM VERY DISAPPOINTED WITH THAT IS WAS INSTRUCTED TO PAY WITHOUT AN EXPLANATION OF A SERVICE CODE BEFORE I PAID. THIS IS FRUSTRATING AND I BELIEVE IT IS UNFAIR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great !
on February 2, 2025
Posted by: Erib2911
Great and fast process I’ll be using again next year
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
its easy
on February 2, 2025
Posted by: Anonymous
from KY
I'm not sure how free tax service cost me 126 bucks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax got it done
on February 2, 2025
Posted by: Shmoopsy
really easy to file with turbotax! We highly recommend them
Written by a customer while visiting turbotax.intuit.com