I have used turbo tax for years. They used to be completely free. They just like everyone else got greedy and now they charge for it. I will probably not be using them next year as I am done getting "racked over the coals" for not return and the process of doing my return. Now its $40 to send me my money, Greed is a terrible thing.
Pretty Fast an very easy. I never felt like any part of the process was confusing. Anything i had questions with the AI answered and provided what steps i needed to take. Turbo tax has always been my preferred way of filing and with all the new features added its never been better.
Pros: My employment status changed this year, I moved, I had a baby