Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Huge Refund
on February 2, 2025
Posted by: Snoopy80
from Salt Lake City, Utah
Fast and easy. Simple as that. Use TurboTax every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
We love turbotax
on February 2, 2025
Posted by: AMAW1
very easy to navigate. user friendly and easy to contact when help is needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is for people like me.
on February 2, 2025
Posted by: Bunk1958
from Vienna Georgia
Excellent help and communication. She helped correct my problem issues with kindness and support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo tax is good
on February 2, 2025
Posted by: Chi62
from Rhode Island
Easy to use but it would be nice if it was free to file since we pay in so much to the income taxes as it is
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Fast and Easy
on February 2, 2025
Posted by: Ladygator110359
from south carolina
Turbo Tax always is fast and easy and I feel confident using it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax Needs Better Explanations
on February 2, 2025
Posted by: SheilaSie
from Florida
It would have been nice if I was able to put in my income first before going through everything. It didn't allow me to input my W-2 information first and didn't give me an option to change my W-2 information from the previous year until I went back and found the tab to do it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
AWESOME
on February 2, 2025
Posted by: JLTM2
from NE
It was an easy step by step process to get through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbotax veteran
on February 2, 2025
Posted by: Billybob177
from JaxFL
Quick and easy. easy instructions with prompts wherever needed
Written by a customer while visiting turbotax.intuit.com
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