Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
10/10
on February 2, 2025
Posted by: mskaileeann
from Iowa
TurboTax is 10/10 although not the least expensive service for online fulfillment, I still choose TT because my information from previous years is kept and safe, I can file fat, pay out of my refund and I choose MAX protection. I know if anything is audited, it is accurate and I have representation. TT also has an easy search bar or a place for all my questions.
This year I did not receive my PIN at the correct address and TT had an thorough answer of how to retrieve it online. I found it in less than 2 minutes and was able to get my filing moving again.
This year I did not receive my PIN at the correct address and TT had an thorough answer of how to retrieve it online. I found it in less than 2 minutes and was able to get my filing moving again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is easy to use
on February 2, 2025
Posted by: gkauffman
from leesburg, fl
easy to use, very well laid out, will use every time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 2, 2025
Posted by: MikeC1967
Did not talk to any one that works with turbo tax company
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hate this whole thing.
on February 2, 2025
Posted by: Dare27
from United States
Expensive, clunky, slow. Monopolized system. Pushy with the unnecessary upsales.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Format not as friendly
on February 2, 2025
Posted by: danzman49
I've ALWAYS love Turbo Tax however this year's format was not user friendly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
FREE is a joke
on February 2, 2025
Posted by: VKJF
Everything is great but lying that it is FREE is a shame that you business does.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on February 2, 2025
Posted by: Anonymous
from Trenton New Jersey
This was easy to use and provided questions appropriate to maximize my return thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it's Fine, I guess
on February 2, 2025
Posted by: Bahbbi
It gave me the option to pay with my federal return but still charged my credit card
Written by a customer while visiting turbotax.intuit.com