Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
positive experience
on February 2, 2025
Posted by: momma greene
from iowa
it was a positive experience. Except for the security update required in the beginning it took me awhile to get through it and then couldn't find my way back to Turbo Tax. I had to sign in again.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Satisfied customer
on February 2, 2025
Posted by: IshaS
Thank you for making this process smooth, easy, and fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
glad life is simple in this regard
on February 2, 2025
Posted by: Corytha1st
from United States
been using it for over a decade, happy with the efficiency compared to going in person to an office
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great tool
on February 2, 2025
Posted by: slerickson
from United States
Easy to follow and understand. Been using for many years
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awsome
on February 2, 2025
Posted by: luis14213
it was great and easy would recommend to anyone thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax makes it EASY
on February 2, 2025
Posted by: Roger96
Always a good experience, have always been guided correctly. Even though my taxes are fairly straightforward, it's nice to have the peace of mind that annual taxes are an easy process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax review
on February 2, 2025
Posted by: Dan12356
from St Louis, MO
There was a glitch with app that caused me to spend hours reviewing the information and eventually calling for help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax!
on February 2, 2025
Posted by: Stealthmode
from Georgia
Easy to do on your own. Available options if you need help or have any questions.
Written by a customer while visiting turbotax.intuit.com
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