Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax lies
on January 29, 2026
Posted by: Let Down by BS
from California
the total i had to pay was more than it should have been. all the way through it keep saying $44 but at check out it was $132. that's bull crap.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
cool
on January 29, 2026
Posted by: prince79
from 4301 nw 23rd street
its cool it should be all free but its cool........
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbotax
on January 29, 2026
Posted by: cruzs6
from Washington
I like how easy it is to use. Turbo tax is extremely helpful
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 123!
on January 29, 2026
Posted by: Breeannia23
from California, CA
Turbo Tax is always fast, efficient, and simple!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on January 29, 2026
Posted by: mimipup
from ohio
turbo tax is So helpful and easy to use and understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax is a rip off
on January 29, 2026
Posted by: jacquiH
from howell nj
its offered free amd now its more this year than ever. direct deposit fee plus $40 nfor each file gov state bull
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 29, 2026
Posted by: LYS96
from OHIO
TurboTax makes doing taxes way less intimidating than it has any right to be. The step-by-step guidance is super clear, it explains things in plain English, and it catches details I would’ve 100% missed on my own. I really like how it checks for deductions and credits along the way instead of making you guess.
The interface is easy to use, even if taxes are not your thing (they are definitely not mine). It saved me time, stress, and probably money. Customer support options were also helpful when I had questions. Overall, TurboTax turns a painful annual chore into something manageable—and that’s saying a lot.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax sucks
on January 29, 2026
Posted by: ant171557
from connecticut
this is to expensive. it use to be free once. probably last year going here.
Written by a customer while visiting turbotax.intuit.com