Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
awesome experience
on February 2, 2025
Posted by: chulav14
from Texas
easy and explains everything along the way which helped me, took me some time as i had to take a break to look at some paperwork for my return.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Headache for State
on February 2, 2025
Posted by: ELCG
I like using the site most of the time but the state made it hard this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome!
on February 2, 2025
Posted by: mshaire1
from GA
I use Turbo tax every year. It is so easy to use and very simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to Use
on February 2, 2025
Posted by: 010Lu
Easy to navigate, goes step by step to make sure everything is covered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the best
on February 2, 2025
Posted by: The Jumper
from Pennsylvanie
used Turbo Tax since 2001, with great success. Will continue to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So Affordable and Easy
on February 2, 2025
Posted by: Jennie1031
from Alvardo, Texas
They make this so easy. I used to go through my family's tax guy every year and though he made it really easy as well (just fill out a questionnaire and submit a copy of the tax forms and he fills in the details) his fees increased every year and he didn't have the option to be paid out of any refund we were getting. We would have to pay him his fees before he files. It just got way too expensive. I was understanding of this because it is his job and he needs to be paid for all the hard work he does, but I felt like it was too much for our return because our return wasn't changing every year, and was a pretty basic return. It got to the point where I couldn't afford his services anymore and was stressing about how I was going to afford his fee and still pay the bills while waiting for the refund. TurboTax is just as easy and way more affordable. This is my 2nd year using them and I love it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
very good
on February 2, 2025
Posted by: Tureen
it was a really good experience and I will definitely recommend it
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Another great year with Turbo Tax!
on February 2, 2025
Posted by: Menzies17
from IA
Always easy and the information boxes are great. Thank you Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
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