Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbo tax is easy
on February 2, 2025
Posted by: brock6969
it was easy and simple. i didnt need any help. good job
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to navigate!
on February 2, 2025
Posted by: Spam777
EASY! TurboTax is extremely easy to navigate. I use this app every year with no problems.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on February 2, 2025
Posted by: cynthia32
from Arizona
I am easily able to review multiple years of returns. The software is easy to use. I have been able to access explanations for my questions and quickly file my returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fairly Certain Illegal Things Occurred
on February 2, 2025
Posted by: DoingTheSameThingTwice
from Minnesota
Been doing taxes with them for years, suddenly I have to pay for it. Cool, it is what it is but then it forced the deluxe edition onto my purchase for my Federal Return because I must have accidentally hit yes to one of their 100 up charging attempts and only realized after checking out. Fairly certain they just got sued for that and paid out in 2024 but again I just want my taxes done. Lastly, after telling me a date I would be able to file my taxes, they took the payment before completing the service and come to find I was unable to file my taxes. So, they quite literally took my money and didn't provide me with the service. Tried to look up a customer service number but was led to Error 404 web pages, which for non-tech people means they pulled it down so people don't see it. Quite certain many illegal things occurred during my transaction but my taxes are done and I'll never use TurboTax again. 80$ is a cheap lesson all things considered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and not intimidating
on February 2, 2025
Posted by: qutr
from WA
It's very easy to use, but I really liked previous versions, where you could see your owing/refund amount changed in real time. It allows the user to see how various entries increase or decrese, so they can make informed decsions for the next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 2, 2025
Posted by: Gool
Good good good good goog good good good good goof g
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Income tax
on February 2, 2025
Posted by: BW1965
Very convenient and helpful and fast, they helped me get the most money back this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 2, 2025
Posted by: CMHosea
from Lexington TN
Great experience. We always went to CPA paid alot to get our taxes done.
Written by a customer while visiting turbotax.intuit.com