Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Easy to File
on February 2, 2025
Posted by: Albinosnay1979
Tips are very helpful throughout. I was able to file without assistance. The price is a bit misleading, I assumed I was paying one flat fee; however, I was paying a price per federal refund and state refund. I work in a different state that where I live, so I paid 3 fees separate fees!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax would be great without the hidden fees!
on February 2, 2025
Posted by: Jas816
from Maryland
I have used turbo tax ever since I began filing my taxes. I love the service because it's quick and it's helpful for people like me who don't understand tax forms that well. The only downside that I have to this service is that the price is misleading. You advertise that the services are free but at the end of filing, we have to agree to pay up front or a portion of it with our tax return. I think it's very misleading and fraudulent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is reliable and easy to use
on February 2, 2025
Posted by: Sandy and Jim from NH
from NH
Simple and easy with HELP topics to answer questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you TurboTax
on February 2, 2025
Posted by: Patricia808
from Greeneville, TN
I love using TurboTax every year to do my own taxes. I also have the reassurance of knowing i can have help whenever i need it. I also love that BACK button incase I make a mistake..
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Well worth it!
on February 2, 2025
Posted by: LisaLisa100
from Raleigh, NC
Quick and easy. We were paying a tax preparer over $700 to do this before. It took me less than 2 hours on Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax gets the job done!
on February 2, 2025
Posted by: NDawson78
I used this app over 15 years awesome and very easy to use even for first timers!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Enjoy TurboTax
on February 2, 2025
Posted by: PhilEri
from Dallas, TX
TurboTax is quick and easy to file basic tax returns
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Way to go Turbo tax!!
on February 2, 2025
Posted by: JoseJ64
Fast and easy way to file my taxes, Use it every year!!
Written by a customer while visiting turbotax.intuit.com
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