Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
TurboTax is amazing!
on February 2, 2025
Posted by: Kiwi92127
from CA
I swear it gets easier to use every year. Intuitive, smart, doesn't wants a lot of time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good for uncomplicated taxes
on February 2, 2025
Posted by: Frank808
from Brooklyn, NY
Easy to use and very simplified. It makes things go easy.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Definitely recommend
on February 2, 2025
Posted by: Pooh0720
Very easy to use they are very helpful it's quick and easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Easy but they take out too many fees.
on February 2, 2025
Posted by: Megs010102
from IL
Way too many fees taken out to file taxes. super annoying. i will switch to freetaxusa next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on February 2, 2025
Posted by: FMFMFM
from Colden, NY
Much easier with new standard deduction. Price is reasonable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
amazing
on February 2, 2025
Posted by: poohwiley
from south carolina
straightforward steps to follow .this is one of my favorites
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Fees keep increasing with little transparency
on February 2, 2025
Posted by: RB345
Pretends to be 'free' - then charges you at the very end. Felt scammed throughout the process. When I learned I was being charged, the explanation behind 'why' my situation was complicated was not clear whatsoever. I will no longer use TT for future years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good job
on February 2, 2025
Posted by: Nika415
from Milwaukee , WI
More easier than the past years. The fees are still high but other than that. Easy process.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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