Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo tax
on April 15, 2026
Posted by: Anonymous
from 600 South 9th Street
You said I could file free with a single 1040 form, but you still charged me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on April 15, 2026
Posted by: TCHughes1987
from Texas
User friendly, great experience! The guidance, interface and compatibility were amazing and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a great tool to use
on April 15, 2026
Posted by: GodsPraises
from Pennsylvania
Smooth and easy process. The online process was quick and timely.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Please Consider
on April 15, 2026
Posted by: Sam006
from TN
Love you guys for your ease of use... I just wish It was a free service if we owed...
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
worked ok
on April 15, 2026
Posted by: ralou
from MI
Could have used clearer guidance on topics regarding 1099
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best thing about doing your own taxes
on April 15, 2026
Posted by: CarolSmaya
from Florida
Turbo tax is very easy to use and very easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on April 15, 2026
Posted by: MabeleneA
from California
Guidance and Compatibility - I have been using TurboTax platform for over 10 years. I like the features and is very easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Aewsomw
on April 15, 2026
Posted by: Tim6674
from texas
very easy and walked through everything was a wonderful tax experience
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com