Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,566 Reviews)
Rating breakdown 84,566 reviews
5 Stars
63,275
4 Stars
9,210
3 Stars
4,040
2 Stars
2,515
1 Star
5,526
Customer Reviews for TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Expensive and Sneaky
on March 30, 2025
Posted by: psodfasdpfka
from Washington
Process was fine, but pricing was sneaky and surprising at the end. Charging $40 to take the cost from the tax refund is outrageous as well. Also why do you require a nickname for this review, and it has to be totally original? Frustrating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's fine
on March 30, 2025
Posted by: Jdeery
The $40 processing fee at the end is a bit steep, and also a bit ridiculous you even have a "third party" processing this fee for you.
We work hard throughout the year for this money and in the end of filing you try to squeeze every little penny out of us-not a fan of that tactic.
We work hard throughout the year for this money and in the end of filing you try to squeeze every little penny out of us-not a fan of that tactic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax lies about costs.
on March 30, 2025
Posted by: ldrteh
from Indianapolis, IN
Too many fees. What a gimmick. Fees eat up your return. It is not free at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 30, 2025
Posted by: jhire
55555555555555555555555555555555555555555555555555555
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why?
on March 30, 2025
Posted by: Nope 20025
False advertisement for free then having to pay at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to navigate
on March 30, 2025
Posted by: slopjods
from Wisconsin
Took longer than estimated time. ETA was 31 minutes and took 1 hour and 30 minutes
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Money hungry
on March 30, 2025
Posted by: TJR9
from WI
There are too many extra fees that are applied to everything to make it "more convenient"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
AT HOME WITH EASE
on March 30, 2025
Posted by: VJ2025
EASY TO USE SERVICE- EACH STEP WAS CHECKED TO MAKE SURE NO MISTAKES.
Written by a customer while visiting turbotax.intuit.com