Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is good
on January 29, 2026
Posted by: Mega4
from NJ
Was good but had to keep entering my log in info if I left for a second
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful
on January 29, 2026
Posted by: Laura224
from Me
Easy to use and helpful. I don’t have to wonder what I’m looking for the app tells me where to find it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Moving away from turbo tax
on January 29, 2026
Posted by: asdfasdfaf
from AK
Pricey for no reason, double dipping and no longer free for veterans. Will not be using again after this tax year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Suprise Hidden Fees
on January 29, 2026
Posted by: jake12214
from Colorado
Surprise hidden fee of $35 for direct deposit AFTER I already paid to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy, but too pushy
on January 29, 2026
Posted by: TrevFoxx44
from Texas
The accuracy and ease is great, but the numerous attempts at upselling their product and fees that are subtly tacked on are frustrating
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on January 29, 2026
Posted by: fasst return
from Tennessee
Very easy and FAST!! Use this every year
Accurate and reasonably priced
Accurate and reasonably priced
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Dwalker18
from Arizona
Nice and very easy to work with very thankful for turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 29, 2026
Posted by: Anonymous
from Georgia
I always enjoy my experience with turbo tax. They make everything easy and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com