Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I will always use Turbotax !!
on January 29, 2026
Posted by: Ariilou
from California
I love turbo tax they make it so easy to to my taxes and do so with such accuracy! I have used other companies for taxes and super expensive and not much refund back. Turbo tax gets me the best refund every time!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Fees Took all my return
on January 29, 2026
Posted by: this is bollocks
from ga
silly fees wrecked my returns this year not happy at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 29, 2026
Posted by: Lauren822
from Florida
Fast and easy, helps you step by step. No issues at all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Extremely easy to do
on January 29, 2026
Posted by: Brandon0208
from Saint Paul, MN
This was my first time, filing taxes in general and doing it with TurboTax has been extremely easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Awesome
on January 29, 2026
Posted by: NHREC Girl
from VA
Accuracy and convenient online service. Will continue to use year after year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Charging unnecessary fees after selecting "free"
on January 29, 2026
Posted by: TheAcc
from NYC
They charge you unnecessary fees even when you don't select Max or choose to file by yourself. Its ridiculous. And the additional $40 to deposit in your bank. Just too expensive to be charged $128 + $40 for filing. How much is the refunds to be charging $128 for "free" filing +$40 bank deposit?
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 29, 2026
Posted by: Edouble115
from MN
I love Turbo Tax! It is easy to use and it walks you through everything!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax helped me
on January 29, 2026
Posted by: bigdog32
from north carolina
my experience was fine. just want to file and receive return a.s.a.p
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com