Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Not happy filing taxes this year
on February 2, 2025
Posted by: T2119
I was not happy this year with how long it took to do my taxes with all the extras and add-on's I had to say no to. I also did not like being pressured into adding another $44 onto my receipt, when I pay for intuit to take care of all the things premium services was offering.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 2, 2025
Posted by: Bonnip1960
Excellent overall best tax help ever,will tell all my family to use turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Doing your taxes easy
on February 2, 2025
Posted by: Jranger
from San Antonio
Fast And Easy I have use it for 20 years. I will use it for another 20.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 2, 2025
Posted by: LCWinSC
Easy to use, helpful tips and info, great protection coverage.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 2, 2025
Posted by: clapper91
from florida
it was great, very easy to navigate and to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Buyer Beware
on February 2, 2025
Posted by: Unhappy000111
Worst experience ever and you have lost a customer. I couldn't end this nightmare without consenting to data sharing I didn't want (after being asked five times). Then adding $44 for direct deposit was the last straw. You weren't the cheapest, easiest or best but now you are the most unethical and unworthy,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
charging for everything
on February 2, 2025
Posted by: Steas91
Used to love using turbo tax but now they charge to use the whole thing! I get that they used to charge to file state taxes but to charge to file federal! you should be ashamed of yourselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 2, 2025
Posted by: sandy444
from chicago illinois
turbo tax was very easy to follow, help was just a click away.
Written by a customer while visiting turbotax.intuit.com