Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Security/Maintenance
on January 29, 2026
Posted by: Kraven1130
from Pa
Great user interface. Has many features, easy to understand guides you through each step. fast and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 29, 2026
Posted by: Anonymous
from Minnesotta
Great little harderguestion some I didn’t know what they mean. I guestion but I think I figured it out I hope so
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and so easy
on January 29, 2026
Posted by: Andif21971
from Ohio
Get comfortable, get a good connection, get your info and you're done in 45 minutes! They do it all for you! You can tailor to yourself or go tthe best route! Amazingly accurate and fast!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 29, 2026
Posted by: LCC26
from Oklahoma
Easy to follow instructions. Great guidance features and explanations. Love the auto-fill features. Very accurate information.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It’s fine I guess
on January 29, 2026
Posted by: Neveragain6080
from FL
A good helper with filing. But I was forced to upgrade to the Deluxe in order finalize filing my taxes and had to pay $40 something for it. Kind of ridiculous especially since a lot of us are struggling and can use everything we can get
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 29, 2026
Posted by: hfdhl
from missouri, MO
I have used turbo tax for over 10 years and it never disappoints!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to navigate
on January 29, 2026
Posted by: amberstrass
from Florida
Very easy to navigate. I have used turbo tax for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is so convenient
on January 29, 2026
Posted by: Cimone1
from cincinnati,oh
I use turbo tax every year! Thank you for making this process quick and easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com