Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Disappointed In the Bait and Switch
on February 2, 2025
Posted by: JazeC
from South Carolina
Thought filing the federal return was free, but was charged for it 39.00. The total bill ended up being 118.00. Very tricky. The only thing is that it did allow me to use my refund for payment or else I wouldn't have been able to file at the time. All fees and taxes that will be charged need to be upfront. If the federal return is not free, then you need to state that at the beginning. It is easy to use if you are filing yourself, I just didn't like being railroaded at the end. And this year was the first time I felt that way.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for the win
on February 2, 2025
Posted by: Ob123Me
from Somersworth, NH
Easy to use, comprehensive and includes a lot of great features.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax online deluxe
on February 2, 2025
Posted by: esther0322
fast and easy to understand and to file on own. will recommend to friends ad family.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax great way to file
on February 2, 2025
Posted by: cam2182025
ease of use, easy to understand, quick and very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Simple !!
on February 2, 2025
Posted by: PM1211
from Florida
Very Easy to navigate and well outlines. Super Simple to follow along.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend
on February 2, 2025
Posted by: crash47446
I have used Turbo Tax for several years. It is easy and intuitive to use. I would never use another online tax service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome, and easy to use!
on February 2, 2025
Posted by: Rach0220
from Florida
Very user friendly. Love how it imports documents and/ or transfers documents from your companies.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 2, 2025
Posted by: Looneydunie
from OH
Great fast and easy to use it was simple and easy to use
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com