Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,566 Reviews)
Rating breakdown 84,566 reviews
5 Stars
63,276
4 Stars
9,209
3 Stars
4,040
2 Stars
2,515
1 Star
5,526
Customer Reviews for TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
One problem
on March 28, 2025
Posted by: A P unhappy
from Melrose, FL.
Overall it is easy, bit its bull crap to charge me an extra $40 to allow Turbo Tax to take your payment out of my refund Youre supposed to make it easier, not more difficult.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not a fan so far
on March 28, 2025
Posted by: MM82
from Rock Island IL
Will not use your services again. Was led to believe it was free, but ended up owing half of my return.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Reassuring
on March 28, 2025
Posted by: Jamilynn9020
from Pittsburgh, PA
I was able to start my tax returns early in the year and add the information from my documents as they arrived. It made me feel like I was staying on top of it and didn't need to worry about keeping everything together and trying to get it done all at once, possibly missing something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Gloria Did Amazing
on March 28, 2025
Posted by: Anonymous
from Ohio
The app experience was difficult, there seemed to be a lot of bugs that haven’t been there in past years and the prompts and explanations were less clear than in previous years. There was a lot more guesswork involved. I worked with Gloria in customer service to address issues and problems that came up from the bugs and she was extremely helpful and professional. Gloria very kindly stayed on the phone with me through the completion process to make sure I was not charged twice and that I had everything filled out as the app was asking for it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and great app
on March 28, 2025
Posted by: AmandaG08
from New Augusta,Ms
Very easy to use. Assistance is always available if needed. Keeps you informed on when you will receive payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome product
on March 28, 2025
Posted by: Anwang
from Fords, NJ
We used TurboTax every year Anderson no problem so far.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for the win
on March 28, 2025
Posted by: Trell23
They helped me with great customer service and I couldn’t be more happy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and helpful
on March 28, 2025
Posted by: manguiano66
from los angeles
it was a good experience and helped learning the details
Written by a customer while visiting turbotax.intuit.com