Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome.
on January 29, 2026
Posted by: Brie19
from ohio
very quick, easy, and efficient. I love doing them every year.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great option for filing your taxes
on January 29, 2026
Posted by: DawnieB23
from PA
Great experience. I also felt very confident in knowing I would have help if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive
on January 29, 2026
Posted by: Too expensive 16985
from utah
Too expensive
Too expensive
Too expensive
Too expensive
Too expensive
Too expensive
Too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive for Seniors
on January 29, 2026
Posted by: Cost for Seniors
from New York, NY
Because I had one 1099-MISC I couldn't use your free Turbo Tax to file my return. Instead, I had to pay over $95 to complete my return which was more than 75% of my refund. My wife and I are senior citizens trying to live on our Social Security.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love it
on January 29, 2026
Posted by: Raymonddamion12
from Katy, tx
Very easy and very orientated, great guidance....very easy to file was there any assistance .
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fantastic
on January 29, 2026
Posted by: Mama TTown
from NV
Fantastic couldn't make it any easier thank you for your help
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use Turbo tax every year to file
on January 29, 2026
Posted by: Veronicajean62
from AZ
Turbo Tax never fails me I use it every year to file
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 29, 2026
Posted by: Big Lou 12
from Oregon
I have used this service several times and never had any issues
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com