Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on February 2, 2025
Posted by: tg49
Great Tax Preparation I will use this service again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is FABULOUS
on February 2, 2025
Posted by: Shellbell56
Very easy to understand, walks you through step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy
on February 2, 2025
Posted by: LL 25
This program is easy to use. If you have questions, there is support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
banking info too hard to fill in boxes
on February 2, 2025
Posted by: sinjuntodd
too hard to add banking information to direct deposit. took forever to figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not hard considering my first time.
on February 2, 2025
Posted by: Jackl7
from Middletown, MD
Found state tax breaks I didn't know existed and only encountered one glitch and it was on my wife's W-2 entry. Had to input it manually as the program kept saying her employer was Ryland verses the Maryland State Retirement Agency from the picture I took and entered via my phone. Not sure what that was about as the picture clearly showed the Maryland State Retirement Agency. Beats what we've been paying an accountant for by a long shot. as far as the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Trying too hard to get paid
on February 2, 2025
Posted by: AshleyMetcalfe
from oklahoma
A moderate amount of the info imported was accurate but the financial imports were unnecessary as that info is more fluid and in today's world a lot of people don't need that feature. The household info was the only thing imported that I appreciated, the rest was just a hassle of deleting the imported stuff and redoing it all. I did like that my account info for the return to go was kept though. Another thing: and the second reason ( which is a bigger problem) is that the pop ups and interruptions to constantly ask for me to " upgrade" ( meaning: pay more) for my experience. I chose what I wanted and don't like being bothered so much about my choice: If you want it to look less like penny chasing and more like you're trying to help why not just have it as a choice you can click on if you need it instead of constantly asking for me to do that. That was probably the most annoying. And stop hiding fees everywhere; we get it - you want to make money, but geez
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
fraud
on February 2, 2025
Posted by: notso dumb
from pa
your still a rip off by getting us to buy something i didnt want plus i dont like filing my state taxes which should be kept separate
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and easy
on February 2, 2025
Posted by: Jellybean0315
Super easy, very affordable and offers help if needed.
Written by a customer while visiting turbotax.intuit.com