Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Unnecessary Upgrades leading to increase in charge
on February 2, 2025
Posted by: ears72
The program forces you to use their upgrade in service that you pay for. I have an easy return and did not want to upgrade services that I did not need, and would have to pay more for in the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo time
on February 2, 2025
Posted by: turboman2025
fast, accurate, easy finds all income and deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on February 2, 2025
Posted by: ssuth881
from Illinois
I had some issues when filing my taxes. I received a phone call from Turbo tax. The person helping me was very helpful and we were able to figure out the issue. They talked me through how to fix the problem step by step and stayed with me on the phone until I was finished and my returns were in progress to me.
5 star customer service I feel very happy : )
5 star customer service I feel very happy : )
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on February 2, 2025
Posted by: Tax payer T
Turbo tax is super easy to use, it took me half the recommended time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes things easy
on February 2, 2025
Posted by: Cindy Lou ladybug
from Rutherfordton nc
Quick and easy makes me happy Will recommended it to others
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax bye
on February 2, 2025
Posted by: DLW1234
from Phoenix, AZ
I used TurboTax for many years and it was pretty straightforward. This year, however, I couldn't see any forms during the process (it was just Q&A) and when I printed them there was no option to save to my computer. If this is their new normal I'll find a different product next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 2, 2025
Posted by: repfile
easy to use. great guidance. it really runs you through all options
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is SO EASY
on February 2, 2025
Posted by: SherriKeri
Turbo Tax makes it so easy to fill out and file my tax returns. They walk you through the process and explain anything that you don't understand. I use it every year and so do my (adult) kids. And you can't beat the price! Thank you.
Written by a customer while visiting turbotax.intuit.com