Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great
on February 2, 2025
Posted by: Bri071613
Great experience. Quick and easy. Very helpful. Been using for ten years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is good and trustworthy
on February 2, 2025
Posted by: Dmm83
from Springfield, MA
It was decent a bit pricey but I do like it and use turbo tax each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Overpriced
on February 2, 2025
Posted by: SchloC
Overpriced and hidden fees for a basic service. Disappointed is an understatement
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Confusing fees
on February 2, 2025
Posted by: TRTL
Fees say one thing and then on last screen it's way more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very Easy!
on February 2, 2025
Posted by: jenndav5
from Reno, NV
Easy to use. Easy to file. Easy to access. Easy to upload.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The Best !
on February 2, 2025
Posted by: DEK JRK 2025
from Lyndon VT
I have been using Turbo Tax for many years with no problems. Please keep up the GREAT WORK and EASE of USE !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax is awesome!
on February 2, 2025
Posted by: KCChiefs25
from United States
Completed all the income stuff which made it soooo much easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Ok, but NO discounts or free filing as advertised.
on February 2, 2025
Posted by: 1goodbakergirl
from Dante, VA
Preparation was okay;however, discounts were falsely advertised. TV ad states file free if you did not file with them last year. Also, a discount was advertised through my payroll and no discount was applied.
Written by a customer while visiting turbotax.intuit.com
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