Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
sad
on February 2, 2025
Posted by: kissy16
from san diego, ca
easy to use. disappointed that the simple tax return is no longer free.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 2, 2025
Posted by: Ramon61
Step by step. Super easy to follow. The best product to do your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is good
on February 2, 2025
Posted by: linmac49
from madison
Use it every year and it's easy to read and answer questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024
on February 2, 2025
Posted by: kskcjk2024
The 2024 Turbo-Tax software was easy to use. There are more fees than commercials lead to beleive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not free
on February 2, 2025
Posted by: taxs2024
Took too long to file and complete and was not free as advertised.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Completed my taxes
on February 2, 2025
Posted by: Dejie
from Peoria AZ
A bit more confusing this year for me to complete. I am also disappointed in the overall price. Felt it was too much considering I am doing it myself and not using an agent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Trubotax, what happened?
on February 2, 2025
Posted by: Dallas2018
I have used turbotax since I started filing my taxes at 15. My dad recommended it to me and is thrilled I still use it to independently file my taxes. Besides the incredible user-friendliness of the application, I was upset to see I could not file for free. This is the first time in my 7 years of using turbotax I have ever had to pay to file.
Nonetheless, I will continue to use turbotax for its simple approach to filing. Maybe next year it will be free again?
Nonetheless, I will continue to use turbotax for its simple approach to filing. Maybe next year it will be free again?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nothing
on February 2, 2025
Posted by: Anthony bla
no experience at all nothing thank you i didn't file last year and you still charge me
Written by a customer while visiting turbotax.intuit.com