Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Live Call + Screensharing helped!
on February 2, 2025
Posted by: Fluke2SS
from Novi, MI
Had an issue with 1099-G and live help phone call and virtual screen sharing helped me resolve the issue. Thank you.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is easy and fast
on February 2, 2025
Posted by: caf351
Been using Turbo Tax for many many years, since the late 80's I think. Fast, easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great experience
on February 2, 2025
Posted by: yay turbo tax
great experience filing my taxes for the 5th year in a row
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Works!
on February 2, 2025
Posted by: ArlesParles
from Baltimore, MD
TurboTax worked very well for me, identifying $1500 in state credits for which I was eligible. These credits increased my refund dollar for dollar, giving me $1500 more than I would have received without TurboTax prompting me through the questions posed by the software. Through the summary information provided by TurboTax before filing, I was able to see what my refunds would be and feel comfortable that these made sense based on all facts and figures I reported. I would not have received as great of a refund if I hadn't used TurboTax because the state tax return forms are not as clear as the questions posed by TurboTax.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 2, 2025
Posted by: Pig gray
from Sc
It was great for me I learned a lot my 2nd year doing it myself & was easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love TurboTax
on February 2, 2025
Posted by: Rx karima
from Florida
User friendly, extremely helpful with constant reminders and tips.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
im back
on February 2, 2025
Posted by: my taxes 2024 lk
i stoped useing turbo tax because of time. but HR Block charged me so much that i decided to come back and try again. i will be mor organized next year and it will be quicker on my end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very simple process.
on February 2, 2025
Posted by: yoaala
Thumbs Up. Very simple experience. Didnt feel like an hour
Written by a customer while visiting turbotax.intuit.com
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