TurboTax worked very well for me, identifying $1500 in state credits for which I was eligible. These credits increased my refund dollar for dollar, giving me $1500 more than I would have received without TurboTax prompting me through the questions posed by the software. Through the summary information provided by TurboTax before filing, I was able to see what my refunds would be and feel comfortable that these made sense based on all facts and figures I reported. I would not have received as great of a refund if I hadn't used TurboTax because the state tax return forms are not as clear as the questions posed by TurboTax.
Pros: My employment status changed this year, I bought or sold investments
i stoped useing turbo tax because of time. but HR Block charged me so much that i decided to come back and try again. i will be mor organized next year and it will be quicker on my end