Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
Ytcc
on February 2, 2025
Posted by: Roedo
from Butler,Tn
Well for starters I didn't file last yr so this return was supposed to be free what uins was advertising
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Not impressed this year
on February 2, 2025
Posted by: Bockels
from Washington
The Turbo tax program was clunky this year. The QR code feature did not work. I scanned my W-2 and downloaded the file. The phone assistant was prompt & helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the way to go!!
on February 2, 2025
Posted by: Brenda Sue 1358
from Clinton Mass.
I have used it for years!
Always get a refund!
.So easy and helpful!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great job
on February 2, 2025
Posted by: Kita M
Thank you for your service & helping me , although I don’t understand the fees I do appreciate the help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo
on February 2, 2025
Posted by: GabbyKunsman2025
Would like it cheaper too expensive.....should be free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Awesome and Easy and Fast
on February 2, 2025
Posted by: Meg20661
from Georiga
Super easy to use. I like how I can upload a PDF file from my computer instead of typing all the information in my self. Also taking a picture of the W2 is nice too because you know the information you are taking will be inputed into the correct boxes. Ofcourse you need to review those things but over all my process went very nicely. I like how it would keep my stuff I put in. Like save the information. This helps because I can come back another day and finish it or add more too it and save.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to handle, easy to use!
on February 2, 2025
Posted by: Redwood345
its a simple way to file taxes and not get too caught up in the process, for most people its the most straightforward way to get the job done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and easy!
on February 2, 2025
Posted by: anderjay
from Eau Claire, WI
Quick and easy! Completed my federal and state returns in under 45 minutes!
Written by a customer while visiting turbotax.intuit.com
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