Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Price Gouging
on February 2, 2025
Posted by: EvanS1324
Expensive. Stop pushing the next upgrade. I'm using TurboTax because it's cheap - I'm ready to use another option. I only had a single form that required deluxe, so the price was very expensive very quick. Also, with this year's additional "processing fee" for deducting the fee from my refund, I'm over it. Annoying.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotaxyourself
on February 2, 2025
Posted by: taxiiapril
I dont like the upcharges it went up its cheaper to ask someone to complete them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay for Great User Experience!
on February 2, 2025
Posted by: Emuell20
Great user interface and experience! Easy to understand prompts and helpful tools to get more information if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy!
on February 2, 2025
Posted by: Bazzer07
so easy to do and entertaining explanations on how to achieve the best return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 2, 2025
Posted by: timothysim
love turbo tax! new credits for my state was helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way easy to do
on February 2, 2025
Posted by: Steve1837
from Alamogordo New Mexico
Don't need experts, it was easy to complete and my info was already there.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is Awesome!
on February 2, 2025
Posted by: crumptonm
Easy to USE, i use it every year. loyal customer for 10+years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 2, 2025
Posted by: Mimi0824
from Belleview, FL
Use TurboTax every year and am very happy with it.
Written by a customer while visiting turbotax.intuit.com