Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is very helpful and easy to use
on February 2, 2025
Posted by: KET97
from Dallas, TX
TurboTax is really easy to use. I love that almost every line can further inform me about what it is, what it's referring to, and how I can get the best return possible. The MAX option makes me feel even safer knowing a tax professional is looking over everything to ensure that I didn't make any mistakes while filing. The fees are also very reasonable!
Excellent product and simple to use. Help and support options are available for any questions that come up, and I've always been able to get a clear answer when using support.
TurboTax is CONSISTENTLY predatory in their practices to get you to upgrade. AND should you accidently upgrade, good luck. You will have to start from scratch. Also offering "New users" a promo that isn't available to users that have been around for a decade is asinine. I can clearly see how much you guys value your returning customers. Just sad. I will be going elsewhere for next year and on.