Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
Un happy
on February 2, 2025
Posted by: 6051
I like everything except the end. I understand the 40. Processing fee but what's the 49. I kept opting out of the 49 dollar protection 6 times I even called customer support it would not let me e-file I had to pay the 49. Protection fee to file. RIP off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good
on February 2, 2025
Posted by: Anonymous
from Port Orchard, WA
Good, easy to use for the most part. I'll use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Spectacular!
on February 2, 2025
Posted by: MrShaun1
from Atlanta Ga
It was a great experience. Me doing my taxes on my on for the first time.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great service
on February 2, 2025
Posted by: Csmalt
Easy to file taxes, i like that they go over every step to make sure we dont miss anything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax 5 star
on February 2, 2025
Posted by: chris0829318
My experience with using them to do my 2025 tax was great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great
on February 2, 2025
Posted by: big fella nick
from Southfield mi
I needed some help and I received the support to complete the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on February 2, 2025
Posted by: Kc8787
from Paducah ky
Will recommend to my family and friends. Super easy to use and follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is awesome
on February 2, 2025
Posted by: Sammii88
from Georgia
Its great I use it every year. I have not filed with anyone else since I started using this 5 years ago. It is very easy to use and all the help you may need is provided.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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