Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
It's awesome
on February 2, 2025
Posted by: jbb1982
Found all the answers I needed and service was excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax is Awesome
on February 2, 2025
Posted by: westtn24
from dresden, tn
I have used turbotax for the past 4 years and love it. I love how easy it is to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So easy to use
on February 2, 2025
Posted by: sco87
So easy with step by step instructions. Can pause or go back whenever needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Ripped off
on February 2, 2025
Posted by: ripped off service
I feel ripped off i was forced to upgrade for nothing to even continue to the next screen> I will file a complaint
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
MONEY GRAB
on February 2, 2025
Posted by: ewwe
YOU GUYS DONT HAVE ENOUGH OPTIONS FOR HELP. BUT CHARGE SO MUCH LIKE.
This happens every year. I wasn't able to file my state tax cause you guys wouldn't accept the employee id I triple checked. That's your problem as a tax system to figure out AFTER PAYING YOU not mine. I gave you the info you check it? but no just a money grab
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is awesome and convenient
on February 2, 2025
Posted by: Cambriz
from Fresno, California
I have been using turbo tax since the very beginning of my working life and can do it all on my own and never had any issues. It's very easy to use and convenient for those who like doing things on their own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo the Way to Go
on February 2, 2025
Posted by: MrGullick
from Lewis Center Oh
I love the seamless transition of information. Made process super smooth. I didn't have to ask for help this year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love turbo tax
on February 2, 2025
Posted by: DB40
I've used turbo tax for many years i love that they make sure I understand things
Written by a customer while visiting turbotax.intuit.com
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