Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Used them for years
on February 2, 2025
Posted by: Bradoplata
from Texas
Used them for years, no complaints and never been audited.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great experience
on February 2, 2025
Posted by: Dom99187
from Kirkland
Nice and easy and have options if you get stuck.
There's no way you can't complete
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
nice
on February 2, 2025
Posted by: wiil10
nice easy to use and quick, i like the questions and found it easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Has had issues since day 1
on February 2, 2025
Posted by: RepairMan2x
from Indiana
why does this always get hung up when doing reviews? it wants you to click something on a form that doesn't match up with what you did in the program. it has done this for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Trying to get rid of the Maximum payment of $44
on February 2, 2025
Posted by: Scofi
I spoke with an online helper and he was wonderful. Very helpful and patient with me. I believe his name was Kelvin
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo is a great app and for ever going to use it
on February 2, 2025
Posted by: Londagreat1
from Waco,texas
very easy to do and very quick with the your refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy return
on February 2, 2025
Posted by: NurseJoJo100
from Florida
It was easy to use and reminded me of all the things I needed to be aware of.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
bleh
on February 2, 2025
Posted by: no one cares innit
you need to review the form flow. there are certain bugs affecting your product. for example, when i entered my 1099 pdf form, your system was mistakenly using the street address as my residence city address. i tried to fix that bug for about 20 min until i gave up. then later i found out that that information doesn't even get added to the final tax forms.
Written by a customer while visiting turbotax.intuit.com
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