I've been using Turbo Tax for at least 10 years and it takes less than an hour and is painless with how easily it ports info from year to year and connects to my accounts. I missed the tracking the total refund at the top this year but still, Turbotax is great.
Cedric, from Georgia, is THE BEST! I was so overwhelmed and unable to forward in the application with my Social Security information. He was patient, kind, and so professional in guiding me through the process. Thank goodness you have someone like him to assist us that need the help!!!