Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Sneaky fees, but very convenient
on February 2, 2025
Posted by: jwpack
from Provo, UT
We were able to file our taxes in 45 minutes. So that's a plus. They try to upsell you constantly and tried to sneak a $40 processing fee in for taking the turbo tax fee directly out of your refund. However, the convenience is worth watching out for the sneaky fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on February 2, 2025
Posted by: DanaRenee
from Rio Rancho, NM
This was quick and easy. I love being able to do my own taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
User Interface
on February 2, 2025
Posted by: MRB73
I don't like the new dumbed down user interface at all. Harder to get to where you want.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for speed and accuracy
on February 2, 2025
Posted by: PapaHoot11
from Springfield, IL
Turbo Tax is a great online filing product! I am always confident that it was filed with accuracy and speeds up the process immensely. This is why I keep returning to Turbo Tax year after year.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I pooe
on February 2, 2025
Posted by: vUlture3
Not a fan of the added fees, it gets frustrating when they charge a $40 fee on top of the $88 so they can take the $88 out of the refund...
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 2, 2025
Posted by: Pinksandbeach03
I have used Turbo Tax for years and am very satisfied with their services. Thank you Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS GREAT
on February 2, 2025
Posted by: ALDOOO77
from LOS ANGELES, CA
EVERYTHING WAS GOING WELL BUT AT THE END MY MILITARY DISCOUNT WAS NOT APPLIED
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Two thumbs up
on February 2, 2025
Posted by: Erick218
from Seattle, WA
Always easy to use. From the time I start to finish is usually an hour.
Written by a customer while visiting turbotax.intuit.com