Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Gurdon girl
on February 2, 2026
Posted by: Absolutely easy
from Arkansas
Bobby my taxes through Tarboro taxes was very easy and quick able to do my taxes in one day
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect
on February 1, 2026
Posted by: Smitty808
from 1963 nanapali st
great experience easy to use will recommend to others as needed
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 1, 2026
Posted by: ezetracey
from Vermont
Very easy to navigate. Helpful recaps and status prompts.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eric58
on January 31, 2026
Posted by: Georgia ge
from 137 Sunshine Valley Road
crate service fast dependable and reliable Georgia
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Bugged system, supervisor Olivia was great
on January 30, 2026
Posted by: Jack9001
from Utah
The lower tier lady didn't understand the issue. TurboTax seemingly has a bug with the Form 8959 calculation, I am way below the threshold for that form to apply and she would not accept that fact. She finally, after an hour, was willing to pass me to a supervisor who explained it was a bug and helped me finish filing without any more issues.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo taxes was awesome
on January 30, 2026
Posted by: Fishygirl
from Arizona
Victoria Texas awesome thanks a bunch of stuff yeah catching up 5 gallon bucket of quarters how much we get erase
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on January 29, 2026
Posted by: Stusmomgale
from T
I liked TurboTax great until I got to this page
But this last page is not making it easy to finish.
But this last page is not making it easy to finish.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is garbage
on January 29, 2026
Posted by: Abcnotforme
from Texas
TurboTax is garbage always want charge you regardless a $0 $0 tax return
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com