Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is OK
on February 2, 2025
Posted by: ChrisCS
Getting less intuitive every year, and have to frequently go to the HELP function. I suspect it's to up-sell the user on the live help feature.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 2, 2025
Posted by: Soneram
from California
I will keep using Turbo Tax every year to file my taxes. It makes my life easier and save time.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was great
on February 2, 2025
Posted by: sonia74
very easy to use, lots of help through out the experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Doing my taxes is a breeze!
on February 2, 2025
Posted by: MTChong
TurboTax is convenient. The instructions are easy to follow. It helps make doing my taxes from the comfort of my home a breeze!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick, easy and affordable
on February 2, 2025
Posted by: CristyM77
from california
quick and easy. appreciate all the explanations for each category and outcome.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year 4
on February 2, 2025
Posted by: Dirttrackid
from FL
38 Minutes and done! Couldn't be any easier. See you next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Manipulative Fees!
on February 2, 2025
Posted by: Analexander2023
from Murfreesboro Tennessee
The fees were deceptive. The processing plus the deluxe was not disclosed at first and then where does the EXTRA $20 come from that i waz charged because it was $39, them another surprise $40 and that does not equal the $100 charged. Very manipulative.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy but Hidden Fees
on February 2, 2025
Posted by: LMamaOf2
TurboTax is quick and easy to use. I never feel stressed about having to do my taxes because I have been using TurboTax for years and it's just so easy. The only thing I don't like, is all the hidden fees that hit at the end. While going through the prompts, I am under the impression that at max I am paying $40ish dollars. Then near the end, it shows that both federal and state have fees of around $40 which would put the cost at $80. Then somehow at the very end, the bill is $122. No idea what those hidden fees are or how they got there but it seems dishonest and sneaky and I don't appreciate it.
Written by a customer while visiting turbotax.intuit.com