Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
2024 Tax Return Satisfactory
on February 3, 2025
Posted by: 02032024TaxReturn
from Armed Forces Pacific
Easy flow in preparing my tax return. I would prefer to enter the data myself instead of downloading the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thanks TurboTax!
on February 3, 2025
Posted by: MADMommy55
TurboTax is always quick and easy to use. I will never use anything else.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
outrageous pricing
on February 3, 2025
Posted by: outrageous pricing
The pricing is absolutely outrageous!!! over 100 hundred dollars for one lousy W-2 should be illegal!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
very great site
on February 3, 2025
Posted by: out spoken
very help easy to navigate resourceful and easy to figure out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
I'm just going to an actual accountant from now on
on February 3, 2025
Posted by: TTH83
I feel so scammed. Forced me to upgrade because I "overpaid" social security tax. If so, then why am I not being refunded?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax works
on February 3, 2025
Posted by: Akirat95
from Honolulu
Turbo Tax makes it easy by laying out all the information needed and they go one by one. They also make it easy by double checking your information and seeing if there is missing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Additional Fees At Checkout
on February 3, 2025
Posted by: turbotaxuser_2024
from New York
At the end, I agreed to a $39 fee for turbo tax and $39 state return; however, when trying to finalize, Turbotax wouldn't let me decline their Premium Service Benefits, I had no choice but to continue so that added another $44 fee.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
good
on February 3, 2025
Posted by: mariahcarei
good work I was very much happy with the things I have done.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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