Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great
on February 5, 2026
Posted by: Gallo99
from 8671 SW Loop 410, #403
Was very helpful especially with the asking questions options and guidance it had for questions you may need help with or not know at all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on February 5, 2026
Posted by: sacred11
from sc
everything is good they helped to fix everything wrong my taxes. i will definitely refer them
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it’s our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!!!
on February 5, 2026
Posted by: Rose1973
from Kentucky
I have used Turbo Tax for most of my adult life (over 30 years). I have never had an issue with my taxes. There is always guidance available when new laws or changes arise.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a big help!
on February 5, 2026
Posted by: AJGM
from CA
It is user-friendly, easy to understand. All you have to do is know how to properly supply answers to questions.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible Business Practices
on February 5, 2026
Posted by: obsurcePrice
from Charleston, South Carolina
The pricing is very misleading. You are forced to select delux at the end of filing. It says its a $40 dollar charge on the top left and 100# on the bottom right of the selection screen. Then upon checkout the total is around $160. Transparency is great and TurboTax obsurces this at every turn.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo r a is smazing
on February 5, 2026
Posted by: Benny101966
from Texas
Awe r ome customer service and great awesome person Terina
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is AWESOME!!!
on February 4, 2026
Posted by: Mandi0515
from Texas
Great experience, easy to follow and great resources
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Oregon
on February 3, 2026
Posted by: Greeneyes13311
from Oregon
this was a great experience easy to use and the guidance from tax professional The The ded uction s were great the acc ur ac y and the face easy use
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com