Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Easy to use
on February 3, 2025
Posted by: Prince Elle 51
easy to do it yourself had no problems understanding
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great tool and intuitive but "hidden" fees
on February 3, 2025
Posted by: 5698
Great except all the fees added at the end with no indicator prior to selecting option. Want to pay with your federal, oh wait fee. How do you want your money? Oh wait, fee. Asking to upgrade 100x, no thanks already forking out money in extra fees. This information should be upfront prior to filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on February 3, 2025
Posted by: Kriss1234
from Marathon wi
Fast and easy and glad it's all online and if there's a problem they r there
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
do better
on February 3, 2025
Posted by: luckytoaffordit
hidden fees. you know what you're doing telling people it will be free and then as they go through the process more and more costs are added....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
This year's filing was so easy!
on February 3, 2025
Posted by: Tina927
Really like the ability to snap a photo and upload. Fairly easy to use year after year. I like the discount I received for using Turbo Tax this year, $49 vs $79.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and easy
on February 3, 2025
Posted by: kellyj83
from florida
fast and easy i have used for 15 years and its always been easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax ease of use
on February 3, 2025
Posted by: Shurad12
Very user friendly, I've used this for several years and I love it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great!
on February 3, 2025
Posted by: Justmefortoday
I've used Turbo Tax for years. It's great. Will use again.
Written by a customer while visiting turbotax.intuit.com
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