Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Ok
on April 15, 2026
Posted by: Aritriny
from Arizona
TurboTax was easy but filing was a little difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use Tax Filing Service
on April 15, 2026
Posted by: LLTXLL
from Texas
My experience was easy to use. The interface and guidance made it simple and quick!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
it was ok
on April 15, 2026
Posted by: Doreen2026
from Florida
it was ok. i would use the system again. good service
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 15, 2026
Posted by: Jody2026
from Texas
Very user friendly havve been using turbo tax for years! very easy to navigate
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not free for federal
on April 15, 2026
Posted by: pihbgujvjhb
from california
It's too expensive, you claim to be able to file for free but that is a lie
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy to use
on April 15, 2026
Posted by: AJ0784
from North Carolina
TurboTax explains what you’re doing. It’s fast and easy to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on April 15, 2026
Posted by: DRDMGhmk86
from PA
It was very Quick and easy. Turbo Tax suggestions helped alot. They explained everything.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax did good
on April 15, 2026
Posted by: Sage95
from South Carolina
I appreciated how it explained everything, and made sure I was taken care of.
Written by a customer while visiting turbotax.intuit.com