Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,565 Reviews)
Rating breakdown 84,565 reviews
5 Stars
63,273
4 Stars
9,209
3 Stars
4,041
2 Stars
2,516
1 Star
5,526
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Pricy
on March 16, 2025
Posted by: Lockman444
A little pricy considering I did everything myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love them!
on March 16, 2025
Posted by: Emma000
from Florida
LOVE them! I have a very simple tax return and this makes it easy and affordable for me to do it on my own. They have so many question and answers that explain every step so I can understand what I’m doing. I would highly recommend TurboTax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fay
on March 16, 2025
Posted by: Fayfay5
I love turbo tax and how quick the assistants are with. I received the best help with filing my taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Self-help provides vague instruction
on March 16, 2025
Posted by: MountTax
from Florida
The self-help guidance for fixing the "Identity Protection Personal Identification Number (IP PIN)" errors is ineffective.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Downhill spiral
on March 16, 2025
Posted by: 5Eric21
from San Antonio Texas
Paywalls make it very inconvenient. Won’t use again after using for 10 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax is TERRIBLE
on March 16, 2025
Posted by: urmom222222
from new york
terrible. making me pay an extra $40 just to take the money out of my tax refund. that’s my money. and i should be able to take money out of it if i want to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax <333
on March 16, 2025
Posted by: Audrey14568
So easy so efficient made me feel so smart when I really had no idea what I was doing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great app
on March 16, 2025
Posted by: Schono
Turbo Tax is a great app that makes filing taxes an easy process!
Written by a customer while visiting turbotax.intuit.com