Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,566 Reviews)
Rating breakdown 84,566 reviews
5 Stars
63,274
4 Stars
9,209
3 Stars
4,041
2 Stars
2,516
1 Star
5,526
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Free filing is a scam
on March 16, 2025
Posted by: Batman1520
The fees were outrageous. Free filing my butt. Took 130 away from me forcefully. For nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax return
on March 16, 2025
Posted by: Wdc29
Andriunna was very helpful and patient with me every step of the way, I couldn’t have figured it out on my own
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 16, 2025
Posted by: Seleen
Great made it so easy to use. Very user friendly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 16, 2025
Posted by: PaulD65
good good good good good good good good good good good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you turbotax
on March 16, 2025
Posted by: eml9
from byron, ga
my tax experience was quick and easy. if i had an issue, i could get an answer quickly from the help tab
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is inflexible
on March 16, 2025
Posted by: Ejohn1937218273646
This year was a bit more complicated than usual and TurboTax is a very inflexible tool unfortunately. I may have pressed Done without understanding the implications and when I needed to review things it required me to amend a form that had not even been filed yet. Then the changes showed up in amended form instead of an original form. Not clear why, if printing to send by snail mail, the program won’t let you go back in and make changes without considering it having been filed already.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process
on March 16, 2025
Posted by: Jrose2021
Turbo Tax makes the process so easy. They help step by step to make sure you are doing everything correctly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome, but...
on March 16, 2025
Posted by: AngelGirl1993
While I love filing online with you, the "Copy" button for filling in Part III of my 1095-A did NOT copy the numbers and I had to go back and manually fill in the numbers.
Written by a customer while visiting turbotax.intuit.com