Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,566 Reviews)
Rating breakdown 84,566 reviews
5 Stars
63,274
4 Stars
9,209
3 Stars
4,041
2 Stars
2,516
1 Star
5,526
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Wack
on March 16, 2025
Posted by: Moneybags6865
Turbo tax makes it easy but the price shown at the beginning of filling is not correct, and will never be correct because of the “filing fee” the beginning price should reflect TOTAL cost. Very misleading.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent service
on March 16, 2025
Posted by: Kelbren
Excellent service they did an awesome job helping find this one issue I have had every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 16, 2025
Posted by: MarkRRRRRRRRRR
from OK
Step by step 30 minutes. Way easier than I expected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Don’t bother.
on March 16, 2025
Posted by: Baylor0622
Too expensive, in person tax professional found triple the refund of TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not a bad product, but could still run smother.
on March 16, 2025
Posted by: KXWES
Very hard to enter in my Military retirement 1099-R info. It had it on there from last year but would not enter the data when I put in "DEFENSE FINANCE AND ACCOUNTING SERVICE" Also, why am I scanning all these documents but still have to manually enter totals?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on March 16, 2025
Posted by: LyndaSH
from Florida
Love it! Guides me the entire way. So very easy to use and I feel comfortable that my taxes are accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very disapointed
on March 16, 2025
Posted by: Wynellll
I filed 1.31.25 and have had to resubmit due to multiple 'rejected' notifications with no fault on my part. I am a public servant and spent $49. in good faith that I could count on your organization to be credible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scammy Add-ons
on March 16, 2025
Posted by: OmarTaxFiler2024
Too many scammy add ons and little understanding of how to opt out without doing research on google.
Written by a customer while visiting turbotax.intuit.com