Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great
on February 3, 2025
Posted by: vero32962
Easy to use, step by step instructions Says I have to add 12 more characters? (may have to change my rating, lol)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OK
on February 3, 2025
Posted by: DDMajeski
from Spring, TEXAS
First time on Line rather than Download because an OLD MAC OS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fees are atrocious.
on February 3, 2025
Posted by: KAT BROWN
Easy to use, easy to read, and easy to keep up with. But honestly, $40 processing fee for paying with refund? Get real. I would love to know the percentage of people who can't automatically pay your ridiculous fees out of pocket at the time of filing. I know the number is high. I would like to see a BENEFIT other than TurboTax "remembering" all of my info from previous years so I don't have to type out the same thing every year, but WHERE are the benefits of being a returning customer year after year after year?!?!?!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s so easy and awesome 👏
on February 3, 2025
Posted by: July51
When I was living in New Jersey, I was using Turbo Tax to file my taxes every year and my cousins. I was laid off from my job in the year 2020 and I moved here to California to be with my family in the year 2021.I was using Turbo Tax since it came out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 3, 2025
Posted by: bosoxsmitty
from connecticut
great ,always have no problems..quick and easy! always endorse turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly tax program
on February 3, 2025
Posted by: JuanKobe
Turbo Tax made it very easy to file my taxes every year. I highly recommend using Turbo Tax. It's very user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Way or NO Way!
on February 3, 2025
Posted by: TheMomanger
from Tennessee
TurboTax is wonderful. It makes it's so easy for me to file our taxes. Offering a simple and straightforward help selection. I can't think of one time it led me in the wrong direction or leaving me more confused than before I looked in the help section. I can honestly say, as I actually sit uninterrupted and READ, it's a smooth process. I use it every year!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rocked
on February 3, 2025
Posted by: Kissame22
from Iowa
Great and easy to use, however I owe a first time homebuyer repayment and it would be easier if it told you exactly what you need to do to fix the error code l. It never prompted me for this info prior to filling and it simply rejected causing selyas
Written by a customer while visiting turbotax.intuit.com