Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,566 Reviews)
Rating breakdown 84,566 reviews
5 Stars
63,274
4 Stars
9,209
3 Stars
4,041
2 Stars
2,516
1 Star
5,526
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Yes
on March 16, 2025
Posted by: Zweiss
Cheap and affordable tax service for an easy experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive
on March 16, 2025
Posted by: Lolipoppp
I feel as it's extremely costly to file when it advertised as free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on March 16, 2025
Posted by: Geekfleek
Not happy about waiting all the way till the end to tell me HSA was not included in basic return. That advertised I needed to file with them for 69$ then went all the way up to 160$ with state fee and processing fee. Joke.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have been using Turbo Tax for years!!
on March 16, 2025
Posted by: Saint5
from Dallas, TX
I have used Turbo Tax for years!! Great experience every time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
False advertising
on March 16, 2025
Posted by: twothumbsdown
The ad said it was free to file but it still ended up costing me the same as if I had ended up going to the accountant, and they kept trying to upsell me programs throughout the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not the best
on March 16, 2025
Posted by: Not the best22
I don’t like that it’s ask to upgrade to max 5 times and forces me to use deluxe no matter what I feel like this is no longer free to file …
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 16, 2025
Posted by: Radsc
from Radcliff, Ky
Fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a lifesaver
on March 16, 2025
Posted by: DDANIEL2025
Turbo Tax is very user friendly. I was directed every step of the way, and if I needed help it was there for me.
Written by a customer while visiting turbotax.intuit.com