Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Love Turbotax
on February 3, 2025
Posted by: Mellymel32
from AZ
Love working with Turbo tax, fast very efficient, well paced.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Scum Bag Business Practice
on February 3, 2025
Posted by: Anonymous
Great service, but allowing me to use the free version of your service while sprinkling in your premium services to force me to pay $88 at the very end is scum bag behavior. I will never file with your company again unless I get a refund for this forced-consent theft and a hand written apology from one of your C-suites. Disgusted by your business practice, absolutely appalled and I hope this company goes under.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The best
on February 3, 2025
Posted by: Brian1921
from San Antonio TX
No one does it better. I've used turbo tax for years and don't see it changing anytime.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is very user friendly and helpful
on February 3, 2025
Posted by: Bags040407
from Illinois
TurboTax is very user friendly and helpful. Excellent Product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Prep
on February 3, 2025
Posted by: Pennykoot
Quick and easy. Awaiting state forms to print. Intuit is reasonable in price as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Doesn't care about loyalty
on February 3, 2025
Posted by: Thomas Haworth
No charge for new users online, but nothing for us loyalists who have been using you for years? Done with TurboTax after this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is easy to use
on February 3, 2025
Posted by: Anonymous
from Punta Gorda, Fl
always find it intuitive. easy to go back and revisit pages
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Exspensive
on February 3, 2025
Posted by: ScammedFU
Cost is too much way to much why do you need 34 characters, that's dumb. Free Tax USA is not free it's another scam
Written by a customer while visiting turbotax.intuit.com
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