Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Disappointingly low morals
on February 3, 2025
Posted by: whymatt
from United States
Charging me $40 for a state refund where I don't owe anything or receive a refund makes no sense at all. The fee associated with a state refund where there is no refund or money owed should be waived. Tax Return programs like Turbo Tax and others prey on peoples ignorance and offer products that pretend to promote higher refunds if you empty your pockets for their "deluxe features." Absolute scam. You should be ashamed of yourselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 3, 2025
Posted by: Mikejgoss
from United States
Easy to use best way to get I got the most out of my refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good for the oney
on February 3, 2025
Posted by: den1890
from Indiana
cheaper than going to tax person. Ask same questions they ask.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax or TurboEvasion?
on February 3, 2025
Posted by: XingXingXump
from death valley
CSV File upload is broken
Payment section was shady, made it seem like my return would pay for tax service, then intuit billed me on debit card... Sure hope I get a full return even tho i checked the box to use the fed return to pay for it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on February 3, 2025
Posted by: MI CATHIE
from TX
EASY TO COMPLETE. RECOMMEND TO OTHERS. WILL USE AGAIN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good process
on February 3, 2025
Posted by: LDG is me
It was fast and easy to understand. It is my fifth year in a row using Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax ROCKS!
on February 3, 2025
Posted by: Hurricane Honey
from Rockledge, FL
Pretty simple to do! Just follow the prompts and you are on your way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great!!!
on February 3, 2025
Posted by: Tjbsims1315
from Knoxville TN
It was great. I had a really good experience using Turbo Tax.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com